Returns & Exchanges
At VOGRACE, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn and unwashed items. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are still attached and the packing slip is included inside.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing